Privacy Policy
At SAN Advisors, we are committed to maintaining the highest standards of confidentiality and security for the personal and financial information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
1. Information We Collect
To provide expert financial advisory, tax, and accounting services, we must collect specific “Non-Public Personal Information.” This includes:
Identity Data: Full name, date of birth, and Social Insurance Number (SIN).
Contact Data: Personal or business address, email, and phone numbers.
Financial Data: Bank account and credit card details, tax returns, investment statements, income records, credit history, and other financial records.
Technical Data: IP address and website usage data (via cookies) when you interact with our digital platforms.
2. How We Use Your Information
We only use your personal information for purposes that a reasonable person would consider appropriate under the circumstances, including:
Service Delivery: Preparing (GST/HST) and income tax advisory & filings, bookkeeping, FP&A, compliance reviews, business valuations, and other specialized financial services.
Communication: Responding to inquiries and providing updates on your financial files.
Compliance: Meeting legal and regulatory requirements from the CRA and Revenu Québec.
Optimization: Improving our website performance and client experience.
3. Consent
By engaging our services or using our website, you provide express or implied consent for the collection and use of your data as described.
Withdrawal: You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may limit our ability to provide certain services.
4. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following limited circumstances:
Government Authorities: As required by law to the CRA, Revenu Québec, or other regulatory bodies.
Authorized Third Parties: To specialized service providers (e.g., secure cloud storage or specialized valuation software) who are contractually bound to protect your data.
Legal Requirements: If required by a subpoena, court order, or legal investigation.
5. Data Security & Retention
We implement rigorous physical, electronic, and procedural safeguards to protect your information:
Encryption: Use of industry-standard encryption for digital file transfers.
Restricted Access: Access to your data is limited strictly to employees and contractors who “need to know” to perform their professional duties.
Retention: We keep your data only as long as necessary to fulfill the purposes for which it was collected or to comply with professional accounting standards and Canadian law.
6. Your Rights (Law 25 & PIPEDA)
Under Canadian and Quebec law, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete data.
Right to Erasure: In certain circumstances, you may request the deletion of your data (subject to tax record-keeping laws).
Data Portability: You have the right to receive your data in a structured, commonly used technological format.
7. Use of Cookies
Our website uses cookies to enhance user experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.